Setting up 2-Factor Authentication


Available_in ENT EARLY ACCESS-1

EARLY ACCESS: If you're interested in using this feature and you're on the Enterprise plan, please reach out to your success manager, who will activate this for you.

---

To set up 2-Factor authentication you'll need a mobile app, such as Google Authenticator, available for iOS and Android, and:

  1. Go to your user profile.
  2. Click Activate in the 2-Factor authentication tab.
  3. You will be asked to scan the QR code on your screen with your mobile device’s camera.
  4. Enter your password and the code provided by the authenticator app to proceed.
  5. Write down the Emergency Key shown and store it in a safe place - this is the only way to unlock your account if your Authenticator is lost, broken, or stolen.

The setup process is then complete. Going forward, Publitas will request a code whenever you sign in.

If you're having trouble logging in, you can contact us at support@publitas.com.

Additional Information

  • You can generate a new Emergency Key in the 2-Factor authentication tab of your profile settings.
  • If you are going to switch to a new phone or reset your phone, you will need to disable 2-Factor Authentication before you do so. Afterward, repeat this setup process with your new phone.
  • As an admin user you can see which users have enabled 2-Factor Authentication by looking at the badge in front of the users, listed at User Management:
    • True = active
    • False = inactive