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[UA] Events tracked by the Google Analytics integration

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⚠️ Universal Analytics no longer processes data for standard GA accounts.
For GA360 accounts, data will stop processing on July 1, 2024.
Make sure you connect your publications to GA4 to avoid losing data.

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After connecting your publications to Google Analytics it will start tracking page views and events. 
Page views include the pages or spreads of the publications that have been viewed and the products selected to load into the Product hotspots.
Every action a visitor takes to navigate through or interact with the content is logged as an event.

Google Analytics: Behavior > Events > Top Events:062

Each event is stored in a category. If you click on any of the categories, you will find more details about the logged actions. With Universal Analytics, each event has three levels: category > action > label.

Some parts have been divided into different categories. For example, product hotspots Gold are tracked under hotspots (with icons) to report the number of clicks and under products that list the specific actions that can be executed inside the overlay modal.

Below you can find an overview of all the events that are tracked by the Google Analytics integration:

Category Action Label Logged when...
banner
external_link click ...the promotional banner is clicked on desktop
disabled click ...the promotional banner is clicked on desktop
basic navigation
change spread flick / button / drag / keyboard / overview ...navigating to a different page
zoom pinch zoom out / pinch zoom in / click zoom in / click zoom out / tap zoom out / tap zoom in / menu zoom in / menu zoom out / keyboard zoom out ...zooming in or out on a page
initial orientation portrait / landscape ...loaded on a mobile device
panning scroll / drag / keyboard / mini-map drag / mini-map click (Deprecated)
change orientation portrait / landscape ...the orientation of mobile device changes mid-session
close overlay close button / clicked empty space / keyboard ...the overlay modal of a Product hotspot is closed
close panel close button / empty space / menu button / drag ...the panel, used by the page overview or share option in the menu, is closed
download pdf (not set) ...the PDF download option in the menu is clicked
home button (not set) ...the Home option in the menu is clicked
jump to last page (not set) ...the arrow that jumps to the final page is clicked beneath the pages on dekstop
jump to first page (not set) ...the arrow that jumps to the first page is clicked beneath the pages on dekstop
go fullscreen keyboard ...the keyboard is used to load the viewer full screen
browser zoom
initial (not set) ...the publication is loaded with browser zoom already activated (the browser zoom event does not fire again once it's set)
change (not set) ...the user zooms in or out using browser zoom (the browser zoom event does not fire again once it's set)
drawer open (not set) ...the hamburger icon is tapped on mobile to open the viewer menu
hotspots
external links [hotspot_url] ...a Link hotspot is clicked, reporting the URL that the hotspot links to
products [publication_url] ...a Product hotspot is clicked, reporting the URL of the publication
page references [deeplink_url] ...a Page-jump hotspot is clicked, reporting the page URL hotspot navigates to
videos [video_url] ...a Video hotspot is clicked, reporting the video URL used by the hotspot
hotspots with icons
external links [hotspot_url] ...a Link hotspot is clicked, reporting the URL that the hotspot links to
products [publication_url] ...a Product hotspot is clicked, reporting the URL of the publication
page references [deeplink_url] ...a Page-jump hotspot is clicked, reporting the page URL hotspot navigates to
videos [video_url] ...a Video hotspot is clicked, reporting the video URL used by the hotspot
favorites email click ...the favorites list is shared via email
whatsapp click ...the favorites list is shared via Whatsapp
iframed [width in pixels] [height in pixels] ...the publication is loaded embedded into another webpage (works for both iframe and embed code)
overview open menu button ...the page overview option is selected in the viewer's menu
pages
share email [window.location] ...the share via email button is clicked in the menu of the publication
share pinterest [window.location] ...the share via Pinterest button is clicked in the menu of the publication
share facebook [window.location] ...the share via Facebook button is clicked in the menu of the publication
share twitter [window.location] ...the share via Twitter button is clicked in the menu of the publication
product
share email [window.location] ...the share via email button is clicked in the overlay modal of a Product hotspot
share pinterest [window.location] ...the share via Pinterest button is clicked in the overlay modal of a Product hotspot
share facebook [window.location] ...the share via Facebook button is clicked in the overlay modal of a Product hotspot
share twitter [window.location] ...the share via Twitter button is clicked in the overlay modal of a Product hotspot
products
view image [image_path] ...a product image is loaded in the overlay modal of a Product hotspot, reporting the URL of the displayed image
switch badge click ...a different product is selected within the same Product hotspot
call to action [hotspot_webshopUrl] ...the call to action button is clicked in the overlay modal of a Product hotspot
view video [video_url] ...the video is selected that has been added to a Product hotspot
add to favorites [product_title] ...a product is saved in the favorites list
add to shopping list [product_title] ...a product is saved in the shopping list
remove from favorites [product_title] ...a product is removed from the favorites list
remove from shopping list [product_title] ...a product is removed from the shopping list
related publications [publication_url] [publication_id] ...a publication is opened through the Related Publications pane, reporting the publication URL and ID of the publication that was opened
search
search performed [keyword_entry] ...the search input changes
closed - ...the Search option in the viewer's menu is closed
opened - ...the Search option in the viewer's menu is opened
result clicked [deeplink_url] The deeplink url is the page that was opened after clicking on the search result

shopping list
 
email click ...the shopping list is shared via email
whatsapp click ...the shopping list is shared via Whatsapp
video_played
popup [video_url] ...the video in a Video hotspot is played in the popup layer
overlay [video_url] ...the video in a Video hotspot is played on top of the page's content
product [video_url] ...the video in a Product hotspot is played